Job Description

Job description

Do you have great customer service, love to talk to people and help them???

AllianceOne is looking for you!!!

AllianceOne is hiring full-time bilingual customer service representatives with a potential to work from home.

Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.

DESCRIPTION: Answer inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds

PAY: $15.97 (Must be Spanish Bilingual)

LOCATION: Orlando, FL 32807

HOURS: Full -Time (40 hours/week)

All interested applicants must be able to work the following schedule, no exceptions:

o Monday- Friday 10:45 AM- 7:15 PM (you will have one day off during the week- Wed or Thurs)

o Every Saturday 8 AM- 4:30 PM

CSR Training Class begins soon and will follow a schedule of Monday- Friday 8:30 a.m. - 5:00 p.m. It fills up quickly! You must be able to attend all 80 hours of training to graduate to the production floor.

Qualifications

--- MUST BE BILINGUAL (FLUENT IN SPANISH AND ENGLISH) ---

· Prior customer service experience (high volume call center experience is a plus)

· Professional verbal and written communication skills

· Strong ability to navigate multiple systems while speaking with customers

· Computer knowledge/skills

· Good typing/keyboarding skills (a test will be given)

· Ability and openness to work professionally with a diverse customer base

· A criminal background check and drug test are required

· Vehicle tag check for outstanding violations on toll road

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

For additional information on AllianceOne visit our website at www.allianceoneinc.com

Please review our privacy notice available at the following www.allianceoneinc.com/careers'